JBL Charge 5 Won’t Turn Off | How to Repair it?

The JBL Charge 5 is a compact, convenient speaker that can be recharged. It manufactures lovely speakers with excellent value for the money. Typically speaking, they work without a hitch and have few problems, but just like other tech products, there will be times when hardware and software problems crop up.

However, it occasionally won’t turn off, which is very annoying. Now, most speakers have a power button placed prominently on the device to make it easy to locate. The JBL Charge 5 follows this pattern; its power button is located on the side button panel to the left of the Bluetooth button. Pressing the power button will turn this speaker off. Then, after a quarter or second, resume. Furthermore, you don’t need to hold it in for very long before the device detects your press and turns it on itself.

However, it occasionally refuses to shut off, which is very aggravating. Despite not being a significant issue, it can be inconvenient. Resetting the JBL 5 is one of the most widely used methods for addressing some problems with your device. Resetting it is a simple solution for issues like the JBL Charge 5 not turning on or off.

Yes, clearing the data on your JBL Charger 5 is the fastest and most efficient way to resolve any problem you have with your JBL Xtreme 1. Therefore, let’s work on fixing the JBL Charger 5 problem immediately.

The JBL Charger 5 Won’t Turn On: What To Do?

Many people deal with this problem daily. Don’t worry if you can’t solve the problem alone because many other options are available. The JBL Speaker that won’t turn on can be fixed using the following techniques.

1. Reset

Resetting your JBL Charge 5 is the most straightforward fix if you’re having trouble turning it off. It is a result of the JBL Charge 5’s minor issues being fixed following a reset.

The JBL Charge 5 speaker’s reset instructions are provided below in step-by-step detail:

  • The JBL Charge 5 speaker should first be turned on.
  • Hold the Volume Up and Play buttons simultaneously depressed for two seconds. The speaker will stop playing two seconds later, and the LED will flash.
  • Restarting the speaker requires pressing the power button.
  • It should now be in pairing mode when the device is turned on. You will notice the power button flashing when the JBL Charge 5 is successfully reset.

To check whether the issue has been resolved or not after resetting, try turning it off.

2. Impaired Power Button

Keep an eye on the JBL Charge 5 speaker’s ON/OFF button. The speaker will not be able to shut off if the button is damaged or loose. As a result of unbending, the power button’s contacts become damaged. So, the button loses its functionality. If the connections are damaged, the power button won’t function.

By establishing a new self of control, it can be fixed. The contacts can be changed by finding them and opening the unit’s case. Going to a technician, who can quickly fix it, is the best-advised course of action.

3. Effectively Disconnect

The JBL Charge 5 might be prevented from turning off by some background programs. It may still have music playing because it is connected to another device. To turn off the JBL Charge 5, one should disconnect the device and close all open programs.

Attempt to uninstall the JBL app on your phone as well. Your JBL Charge 5 might be affected, making it difficult for them to turn off. Unplug the aux audio cable from the speaker as another possible issue, then try turning them off.

4. Returning

It’s best to return the JBL Charge 5 if none of those mentioned earlier solutions works and it won’t turn off. To replace your JBL Charge 5 speakers, you need to contact JBL support and ask how to do so.

Since the warranty is a crucial component, they will first check to see if the warranty still covers the speakers you want to return. They will let you know how to return them after confirming the security.


1. How do I pair my JBL Charge 5 with the phone over Bluetooth?

Before searching for available devices, turn on Bluetooth on your phone. Pair the phone with the JBL Charge 5 after choosing it from the list of compatible devices. If you are having trouble using Bluetooth to pair your JBL Charge 5 with your phone, restart both devices and try again. However, if, after doing this, you are still having trouble connecting the JBL Charge 5, please get in touch with customer service.

2. Is JBL Charge 5 automatically turned off?

The JBL Charge 5 speaker turns off automatically when not in use. Battery conservation is the primary goal of this feature. Also, it increases the lifetime of the battery.

3. Is the JBL Charge 5 capable of being used while charging?

One can use the Bluetooth speaker while charging to prevent battery harm. After the initial charge, there is no issue if you use the speaker while setting.

4. How do I connect a USB-powered JBL Charge 5 to a computer?

Turn on your speaker’s USB connection and attach it to a free USB port on your laptop or desktop to charge your speaker using USB. Turn on your speaker’s USB port and connect it to a free USB port on your computer if you want to play music through the speaker from your computer. A micro-USB cable will be needed for this. If you encounter difficulties connecting your computer via USB, restart both devices and try again. However, please contact customer support if you still have problems using the USB port on your JBL Charge 5 to connect to your computer.

5. How do I install PartyUP on my JBL Charge 5?

To set up PartyUp with multiple speakers using Bluetooth technology, turn on the Bluetooth connection on each speaker that will be a part of the PartyUp group, then press and hold the PartyUp button on each speaker.

Release all buttons once all speakers in the PartyUp group have been paired successfully. All speakers in the PartyUp group should now be connected.

Bottom Line

Resetting the speaker can frequently fix a problem that won’t turn off or keeps on. Letting the battery run out usually solves the problem in this case, but if it doesn’t, the charging logic will need to be reset.

It might not be a broken charging port or charging cable if the speaker keeps turning off or won’t turn on. Please contact JBL if none of these suggestions work. One more thing to keep in mind: upgrading if the speaker is particularly old is better because the battery life may have degraded over time.

In closing, let me say that while it’s not always easy to solve issues like this, it’s also not impossible.


I am the person behind thesoundstour.com, and my name is Elena. If you're a speaker lovers, I share information about speakers on this website to help you to choose best sound system.

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