The soundbar options available on the market from Klipsch, a well-known brand in the audio industry, are numerous. The idea behind soundbars was to improve and simplify TV viewing. As TVs became slimmer and had less space for good internal speakers, the idea was that soundbars could provide better sound without requiring you to deal with the difficulty of wiring up a dozen speakers and navigating the frequently confusing menus of an AV receiver.
A soundbar requires complicated troubleshooting. Most soundbars have a small number of controls and no indicator to show what’s wrong. Because of this problem, troubleshooting soundbars frequently involves a lot of trial and error. Knowing what to try first can help you save time, in any case.
Most soundbar problems are due to poor physical setup, incorrect device settings, and improper connections. Most fixes are straightforward, though some may take some time to troubleshoot. Try the most precise solutions first, and then, only if necessary, progress to more complex ones.
Numerous factors could prevent your soundbar from functioning correctly. Following is a list of some of these causes. The problem can be fixed with the least amount of time and expense by carefully following these troubleshooting instructions. Before attempting any of these techniques, a power cycle is always the best course of action. The most straightforward troubleshooting step to address several issues is unplugging your device and plugging it back in after approximately 15 seconds.
The first category of issues includes situations in which the system completely malfunctions. The majority of power problems have fairly specific causes and straightforward fixes. Checking whether it is off must come first on your list of things to do. It’s because soundbars occasionally have a light that indicates they are turned on. Consult your manual to find out how this appears on your specific device.
If the indicator light is on, there is a good chance that you have a sound problem rather than a power problem. Use the soundbar’s power button rather than the remote control if the soundbar won’t turn on. If turning on your soundbar is successful, either the remote’s battery or the actual remote may need to be changed.
Check all the connections if you still can’t get your soundbar to receive power. A soundbar must be connected to a power source and a sound-producing device. Ensure your setup has no cut or damaged wires or cables by inspecting all the outlets and ports to ensure they are all free of debris and securely connected. If there are, consider swapping these out. Even if your soundbar has passed its warranty expiration date, you might be able to order a replacement power cable from the manufacturer.
Check the volume settings if the soundbar is turned on but not producing any sound. Using your remote is a great starting point, but if that doesn’t work, try using the soundbar’s volume controls. Additionally, check the source device’s volume controls. The sound bar’s volume controls should be used exclusively, with the source device’s volume set to its maximum.
You might be able to use a function known as HDMI CEC if you use HDMI to connect your soundbar to your source device. Thanks to it, you can control it with a single remote and have a universal volume control for all your connected devices.
If you are experiencing soundbar hearing issues, check the connections. If connections seem secure, try using different ports if you have them. Doing this eliminates the chance of one of your ports being damaged. Always check if your device is paired if you’re connecting wirelessly. Try connecting your soundbar to your device with a different cable if the connections seem secure. The likelihood of a foul line will be eliminated.
For particular purposes, some soundbars have a night mode or dialogue-enhancement mode that alters the sound. To minimize the noise in nearby rooms, night mode lowers some frequencies. Watching the news and other highly narrated materials is advised in a dialogue-enhancement mood because they amplify higher-pitched frequencies.
For instructions on how to disable these unique sound modes, refer to your user manual. If you’re still having trouble, your device may be broadcasting a type of audio that your soundbar can’t fully produce. It typically occurs with movies that have full soundtracks.
If so, it’s possible that the rear channels—which typically fold into the left—and proper channels will disappear entirely. Consult the user manual for your soundbar and modify the TV’s audio settings to match the speaker configuration.
Playback causes the soundbar to turn off
It may be because of energy-saving settings if your soundbar keeps cutting out while you are watching content due to the possibility that these settings will increase both the longevity of your device and the environment. Having a lousy volume calibration is one thing that can cause this behavior. Please verify that the volume on your device is at its highest setting. Increasing the volume to its maximum will lessen, if not completely solve, the issue that a weak audio signal occasionally triggers the energy-saving mode. You should always use your output device to control the volume when feasible.
Disabling the energy-saving mode might be a good idea if this doesn’t resolve your issues. Without a solution, you probably won’t notice any difference.
You might experience trouble pairing if you attempt to connect your soundbar over WiFi or Bluetooth. Multiple devices that are already paired are the most frequent reason. Unpair your soundbar from all devices, according to your user manual. Turning Bluetooth connectivity off and back on is typically all required to perform IR.
The subwoofer is not making any sound
Given how much a subwoofer can enhance a soundbar setup, not being able to hear it is incredibly frustrating. Examine the subwoofer’s power status every time. The subwoofer may occasionally have a power source that you need to connect. For specifics, refer to your manual.
If you use a wireless connection, check your manual to ensure the devices are correctly paired. If you still have trouble hearing, contain your links. Please make sure the wires are not damaged by switching them out.
If none of the above suggestions proved successful for you, it’s time to think about going nuclear.
A factory reset can be tried as a last resort. The device will be returned to factory settings after this procedure is finished, which depends on the specific device.
First, check to see if your retailer’s return policy applies to the new soundbar you’re having problems with. Simply changing the soundbar is the quickest solution to persistent issues.
If you bought the soundbar from a store, put it back together in its original packaging before bringing it to customer service or a manager to discuss an exchange. Try your best to speak with a customer service agent, preferably by phone, if you purchased it online.
Even if the return or exchange period has passed and your soundbar is still in good condition, it might be worth calling. You can politely argue your case if you are rejected, but remember that the person you speak to might not have the power to change company policy. If that’s the case, you should find out if a warranty covers your device.
Follow the guidelines provided with your soundbar if the warranty still covers it. Doing so could void the warranty, so it is crucial to do this before visiting a repair facility. The soundbar might need to be sent back to the manufacturer for service.
Try contacting them even if the device is not covered by warranty. Manufacturers are frequently more concerned with keeping you as a devoted customer than saving them a small amount of money on shipping. You should be aware that they won’t be able to provide you with an accurate estimate for labor or required materials until they can inspect your soundbar.
You might want to consider selling the soundbar for parts if the repair tech determines that the problem cannot be fixed or if enough repair technicians cannot find the issue. Fortunately, many repair shops and recycling companies will accept a small fee to get your soundbar fixed. Even though it may not be much, it can go toward purchasing a functional item.
Most soundbar problems are caused by a wrong physical setup, an incorrect device setting, or a bad connection. Most fixes are straightforward, though some may take some time to troubleshoot.
I sincerely hope that the methods covered above will all be beneficial to you in resolving your Klipsch soundbar troubleshooting.